I keep coming back for a reason. At my first stay, the staff helped with sim cards. The place suits me perfectly - Wi-Fi, 24-hour reception, restaurant, laundry, flat-screen TV, lift. Can't wait for my next trip!

had a very nice stay overall, the room i stayed in was good sized with coffee or milk and a classic style, for example.

The rooms are clean and the bathrooms are spacious. The property has a great location, adjacent to Toki Messe, the Aizuwakamatsu train station, and Juraku. Again, it's located within 5 minutes' drive from a multi - purpose international convention center.

Every staff member was very kind.

Good location for visiting bars and restaurants short walk from the hotel. A train station was short walk from the property, I thoroughly enjoyed it: D

Modest hotel, had really comfortable stay.

The hotel was situated in the central location close to all amenities.

my recent stay at the hotel in niigata was great. the location was convenient, close to the train station and other attractions. the room was clean, quiet, and comfortable, with helpful amenities like an air-filter stand and iron stand. the breakfast had a wide variety of delicious options.

elevator directions from the train station could have been clearer.

This hotel has great value for money, offering spacious rooms at a reasonable price. The location is convenient, just a short walk from the train station and surrounded by restaurants. The staff are polite and friendly, providing excellent service throughout my stay.

No complaints, everything was satisfactory.

Great value for money with good amenities. The room had a washing machine and microwave - a really nice touch that made it easy to stay for a few nights. The hotel was conveniently located close to the train station and restaurants. The staff were helpful and polite, and the breakfast included both Japanese and Western options.

There was a persistent smoky smell in the room, despite it being a non-smoking room. We had to use the air conditioner and humidifier to try and clear the smell.

The location of Juraku Stay was great, just a short walk from the train station. We were able to easily explore the area and find convenience stores, restaurants, and bars nearby. The Wi-Fi was fast and reliable, allowing us to stay connected. The room had a big TV and the air conditioning worked well. The bathroom was spacious, larger than what we usually find in hotels.

Mind-blowing location near station, convenience stores, restaurants, bars. Super fast Wi-Fi, jaw-dropping big TV, AC worked perfectly. Bathroom was surprisingly spacious. Staff were incredibly welcoming and professional. Room was amazingly spacious, quiet, and clean with all necessary facilities for a comfortable stay. Perfectly located, a short walk from the train station, a variety of restaurants, shops, and convenience stores. Would highly recommend to anyone visiting.

I recently stayed at a hotel very near the main station in Niigata and had a fantastic experience. The staff were incredibly helpful, even giving me a complimentary upgrade to a room with a bigger bed. The hotel also had a self-service laundry facility, which was free to use, and there were plenty of restaurants and supermarkets within walking distance. The best part was that the hotel was reasonably priced, making it perfect for any tourist looking for a convenient and affordable place to stay.

I felt at home instantly at this hotel and had no complaints whatsoever. Everything was just perfect!

This hotel offers great value for money with its affordable prices and attention to detail. The location, just a short walk from the train station, is incredibly convenient for travelers. The staff is friendly and provides excellent service, ensuring a comfortable and enjoyable stay. The rooms, designed in a classic style, are spacious and thoughtfully furnished with basic amenities. And the included breakfast is a delightful bonus, offering a variety of delicious options to start the day.

No improvements needed, everything was perfectly fine.

The breakfast was amazing, with a wide selection of both Japanese and Western dishes to choose from. The staff was extremely helpful and welcoming. The hotel's central location made it super easy to get around and explore the city. Plus, the rooms were spacious and sparkling clean, which is always a plus.

The shower room was a bit outdated and small, which made it hard to move around. the air-conditioning unit in the room was set to either hot or cold and couldn't be adjusted, which made the room uncomfortably warm.

Clean and spacious room. Comfortable bed. Delicious breakfast. Helpful staff. Great value. Good location. Early check-in. Toiletries provided.

Can't fault the property.